Privacy Policy
Last updated: November 8, 2025
This Privacy Policy describes how Jusnador ("we", "us", or "our") collects, uses, stores, and discloses information about users ("you") of our website and services available at jusnador.com. By accessing or using our services, you acknowledge that you have read and understood this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you register an account, submit forms, contact our support team, or otherwise interact with our services. This may include:
- Full name and contact details such as email address and phone number
- Company name and job title
- Billing and payment information processed through third-party payment providers
- Messages, feedback, and support requests you send to us
1.2 Information Collected Automatically
When you visit our website or use our platform, we automatically collect certain technical and usage data, including:
- IP address, browser type, and operating system
- Pages visited, time spent, and navigation paths
- Device identifiers and screen resolution
- Referring URLs and search terms used to reach our site
- Log files generated by server interactions
1.3 Cookies and Similar Technologies
We use cookies, pixel tags, and similar tracking technologies to operate and improve our services. These technologies help us remember your preferences, analyze traffic patterns, and deliver relevant content. You may control cookie behavior through your browser settings, though disabling certain cookies may limit functionality.
1.4 Data from Third Parties
We may receive information about you from third-party services integrated with our platform, such as authentication providers, analytics tools, or business partners. This data is handled in accordance with this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process transactions and send related administrative communications
- To respond to your inquiries, support requests, and feedback
- To personalize your experience and improve platform functionality
- To send service-related notifications, updates, and security alerts
- To send marketing communications where you have given consent or where permitted by applicable law
- To analyze usage trends and conduct internal research and analytics
- To detect, investigate, and prevent fraudulent or unauthorized activity
- To comply with legal obligations and enforce our terms
3. Legal Basis for Processing
We process your personal data on one or more of the following legal grounds:
- Contractual necessity: processing required to fulfill a contract with you or to take steps at your request before entering into a contract
- Legitimate interests: processing necessary for our legitimate business interests, provided these are not overridden by your rights
- Legal obligation: processing required to comply with applicable laws and regulations
- Consent: processing based on your explicit consent, which you may withdraw at any time
4. Sharing and Disclosure of Information
4.1 Service Providers
We may share your information with trusted third-party vendors and service providers who assist us in operating our platform, processing payments, delivering communications, or performing analytics. These parties are contractually obligated to protect your data and may only use it for the specific purposes we authorize.
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, or other corporate restructuring, your information may be transferred as part of that transaction. We will notify you of any such change and the choices available to you.
4.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of users or the public.
4.4 With Your Consent
We may share your information with third parties when you have explicitly consented to such sharing.
4.5 Aggregated or Anonymized Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you with partners, researchers, or for public reporting purposes.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the data, the purpose for which it was collected, and applicable legal obligations. When data is no longer required, we securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate or incomplete data
- Deletion: request deletion of your personal data, subject to certain exceptions
- Restriction: request that we restrict processing of your data in certain circumstances
- Portability: request that we transfer your data to another service provider in a structured, machine-readable format
- Objection: object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent: withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at help@jusnador.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
8. Marketing Communications
We may send you promotional emails or newsletters about our services where you have opted in or where permitted by law. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. Opting out of marketing communications will not affect transactional or service-related messages.
9. Third-Party Links and Services
Our website and platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take prompt steps to delete that information. If you believe we have collected data from a minor, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms to ensure your data is protected in accordance with this policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our platform. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Jusnador
- Address: 5/139, Zluky Ave, Ternopil, Ternopil's'ka oblast, Ukraine, 46000
- Email: help@jusnador.com
- Phone: +380 73 154 1000
- Website: jusnador.com